Welcome to our Important Information section, where you will find important information regarding us, our website and our services that you may find useful.
From this page you will find links to important information such as our Initial Disclosure Documents (IDD's), our Privacy Policy statement, and Data Protection details.
Also included are links to information concerning the APR you may receive and information regarding our fees. We also provide details of our regulatory status with the Financial Services Authority.
In the rare and unfortunate event that you have a complaint regarding our services, we have also published details with regards to our complaints handling procedures.
Finally, we've also included important information regarding links to our copyright information and accessibility details are also available from this page.
So, please select an option from the following list for further information...
Remember, if you need any further information on our mortgage and remortgage solutions, we are available seven days a week on FREEPHONE 08000 282 281 - lines are open from 8am until 10pm, or alternatively you may prefer to contact us online at anytime, we'd love to hear from you!
Shire Direct and Shire Direct Mortgages are trading styles of Shire Processing Centre Limited which is
Authorised and regulated by the Financial Services Authority in respect of regulated mortgage products and general insurances.
Registered No: 302389. Commercial funding and Secured Loans are not regulated by the FSA.
Licensed Credit Brokers. Consumer Credit Licence Number: 349999.
Shire Processing Centre Limited is registered under the provisions of the Data Protection Act by the Information Commissioners Office: Registration No: Z6795249. Registered in England & Wales. Company number: 2732202. Telephone calls may be recorded for training, monitoring and security purposes. All applicants must be aged 18-years or over.